Please Read Carefully

Conditions Of Sale

Products, Prices & Taxes


Pacifica MD website secures your payment with SSL. This will ensure that all data passed between the web server and browsers remain private and integral. In the development of new communication tools, it is necessary to pay attention closely when it regards personal information. We take pride in respecting confidentiality of any personal information we collect.


All prices are subject to change without notice at any time. In the event that a product is listed at an incorrect price due to typographical errors or error in pricing information, Pacifica MD shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Pacifica MD shall issue a credit to your credit card account in the amount of the incorrect price.


All product prices displayed on this site are exclusive of taxes. Pacifica MD will charge you applicable sales tax for your purchase(s) based on the laws of the jurisdiction in which the product is scheduled to be delivered. The sum of taxes is calculated according to the delivery address. Taxes will be shown on and added to your order/invoice; all such taxes shall be paid by you. Please note that sales taxes may be subject to change.

Coupons & Promotional Codes

If specifically deemed applicable to your purchase from Pacifica MD, coupons and promotional codes are non-transferable, may only be used once and may not be redeemed for cash or credit. Each coupon is identified by a Coupon Code and has different requirements and rewards. Please check your coupon — all requirements stated on the coupon must be met to receive the discount. Coupon values are as specified on the coupon. Coupons are intended for single use only. Some codes and coupons cannot be combined with current promotions. Coupons are redeemable only for purchase of designated products purchased on this website. If you have questions regarding a coupon or promotional code, please contact our customer service department. Coupon/promotional code programs may be terminated or modified by Pacifica MD at any time in its sole discretion.

Payment Agreement

The products remain the property of Pacifica MD until full payment is received. By purchasing a product from Pacifica MD, you are agreeing to pay any and all charges associated with the purchased product(s). As soon as you physically takes possession of the products ordered, the risk of loss or damage to the products is transferred on to you.

Orders & Acceptance

All orders placed by you are non-cancelable and subject to acceptance by Pacifica MD. Pacifica MD reserves the right to reject any order you place with us, and/or to limit the quantities on any order. Notwithstanding any order confirmation or other communications sent by Pacifica MD, your order shall not be deemed accepted until shipment of the products ordered. Our products are available for purchase as long as they are listed on our website and quantities are available. In the event that a product becomes unavailable after your order is placed, we will notify you immediately by email. Should we not be able to fulfill your order, we will automatically cancel it and no charges will be taken. THE SUBMISSION OF YOUR ORDER SHALL CONSTITUTE YOUR FULL ACCEPTANCE OF THESE TERMS AND CONDITIONS OF SALE.

Shipping & Handling


Pacifica MD products are available for purchase on this website for Canada.


The products are delivered to the delivery address indicated during the order process. Delivery dates are subject to revision at any time due to causes beyond our control. Any delay or non-delivery caused by the foregoing shall not result in liability for Pacifica MD. In the event of a delay in the shipment, an email will be sent containing all information. No claim relating to quantity, condition, loss or damage to the goods will be accepted after thirty (30) days after date of shipment. Your order may ship in multiple shipments.


Product prices do not include shipping and handling. Pacifica MD will use its discretion in selecting a reputable carrier and appropriate means of shipment. The shipping costs are fixed; they include packaging, postage and handling. Risk of loss or damage to Product(s) in transit is yours. In the event of product damage or loss during transit, it is your responsibility to file a claim with the carrier. Special care is given to each package in order to bring you customer satisfaction.

Refund Policy

Services : We do not offer any refunds on services that have been completed. In the case you pre-purchase a service or a package and decide to cancel we offer a credit towards your account. However, there are no cash refunds.

Products: We do not offer any refunds on products as they are all FINAL SALE. However, if you experience an adverse skin reaction by using the products we can issue an exchange provided we obtain photographic proof. Any products purchased online through Nelly De Vuyst will be subject to their refund policy.

Do not hesitate to contact us with any questions or concerns:

Pacifica MD

2-177 Second Avenue West
Qualicum Beach BC
Canada V9K 2N5